Delivery

Possibly! When we deliver with our own fleet of trucks, the estimated duration is 4-7 days. While this may take longer than standard third-party delivery, our personalised service is worth the extra wait. our trucks allow us to control the delivery process and ensure that your items arrive in top condition. If you have any further questions about pricing or details, please do not hesitate to contact our team. We are always here to help!

We understand that you may need some assistance in carrying your items. However, drivers are prohibited from performing duties not within their job description, as stated in our health and safety policy.
While we appreciate your understanding in this matter, we encourage you to keep the weight and size of your items in mind when placing your order. It may be helpful to enlist the help of a friend or family member or to opt for smaller, more manageable items.
We greatly value the safety and well-being of our drivers and customers, and we appreciate your cooperation in ensuring that everyone can perform their duties safely and efficiently. Thank you for understanding.

Of course, but this service comes at an extra cost*. We can deliver it to your back garden if the ground is stable and the entry gap is over 9 feet. However, please remember that any fences or obstacles may require extra consideration. It’s important to note that our experienced driver will assess whether the access and terrain are suitable for delivery, and if not, they will seek an alternate location. We strive to provide our customers with the best possible service and ensure that your order arrives safely and securely. If you have any further questions or concerns, please don’t hesitate to contact us. Our team is always happy to assist you.

We understand that off-road deliveries can be challenging and require a different approach than our standard delivery methods. At Contemporary Paving Online, we have all-terrain Moffatts attached to the back of our trucks to tackle this issue. They are designed to navigate rough and uneven terrain, such as dry grass, well-driven mud, and gravel. However, it is essential to note that our Moffatts cannot navigate through wet mud or grass and must have openings larger than 9ft. Our experienced drivers also have the reasonability to consider if a terrain is suitable and durable for our Moffets, so please consider that our drivers have the right to refuse a specific location due to risk to product or machinery.

If you require delivery off-road, we ask that you speak with one of our transport managers to discuss the specifics of your delivery. Our transport managers will work with you to coordinate a delivery time that works for both parties and provide an accurate delivery quote.
It is important to note that our off-road delivery service is not included in our standard free delivery policy. This means that there will be an additional charge for this service. Nevertheless, it is worth the investment as it ensures that your product is delivered to the desired location in good condition and in a timely manner.

Yes, we offer weekend deliveries at an additional cost depending on your location. However, please note that our services do not include standard weekend delivery. For more information regarding weekend deliveries, please get in touch with a member of our team who will provide you with all the necessary details. We understand the importance of timely deliveries and will do our best to accommodate your schedule.

Absolutely! We understand that our customers have busy schedules and need to plan their day accordingly. That’s why we allow our customers to select their preferred delivery time from the available slots. We want to make sure that we deliver your order at the time that is most convenient for you. However, *please note that delivery is subject to various external factors affecting our driver’s efficiency, such as traffic conditions. Nevertheless, we will contact you the day before your delivery to confirm your time slot and ensure everything goes smoothly. If you have any further questions or concerns, please get in touch with us anytime. We are always here to help!

Absolutely! We understand that tracking your delivery is essential for peace of mind and convenience. That’s why we offer a comprehensive tracking system that allows you to view the status of your delivery online. As our valued customer, you’ll receive instructions on accessing the tracking system via confirmation email once you place your order. This means you can check on the progress of your delivery and stay updated every step of the way. Our tracking system is reliable and easy to use, ensuring that you can receive your order with full confidence.

No! We offer free delivery* on all porcelain paving and tiles, which is included in the price. However, please note that delivery charges may apply depending on your location within the UK. To check if your area is subject to an additional charge, please visit our website and refer to the ‘delivery information’ section for more details. Rest assured, we strive to keep these charges to a minimum and offer the best possible rates for our customers. Should you have any further questions or concerns, please do not hesitate to contact our friendly customer service team, who are always ready to assist you.

Yes, we use our sister company RF Paving’s fleet of new, top-of-the-line trucks equipped with Moffett offloads, enabling us to handle and transport bulk loads quickly and efficiently. However, we also utilise third-party palletised services for standard delivery needs.
For deliveries closer to our HQ in Whitely Doncaster, we prefer to use our own trucks as we can ensure the timely and accurate delivery of goods to our customers. For further deliveries, we use a trusted third-party delivery service. However, in case of any special delivery request, our trucks can be pre-booked to ensure a hassle-free delivery experience.
So, whether it is a small or large consignment, we have the flexibility to cater to different delivery requirements with the utmost care and attention. Rest assured. We are committed to providing reliable and cost-effective delivery solutions to meet your needs.

Firstly, our free standard delivery service* is available to all customers, so you can rest assured that there are no hidden fees or charges when you place your order with us.
Regarding delivery, our service is designed to make things as simple and convenient as possible. Your order will be delivered directly to your home’s curbside with our standard 48hr delivery; however, depending on the complexities of your location, we might have to arrange an alternative delivery method, such as if you live on a farm or rural area tight roads.
We understand that every customer is different, so we strive to offer a flexible and personalised delivery service that meets your individual requirements. So, whether you live in a busy city Centre or a remote rural location, we’ll do everything possible to ensure your order arrives on time and in perfect condition.

Certainly! We offer a premium fast-tracked delivery service that guarantees your package will arrive within 24 hours*. This service is perfect for those who need their items quickly and cannot wait for our standard 48ht delivery. Our premium fast-tracked service uses priority delivery and a dedicated team of delivery drivers to ensure your package arrives as soon as possible. Contact us for more information on pricing and availability. We’re always happy to help!

When we say free delivery, we mean free delivery on all our porcelain paving and tiles nationwide. However, please note that some areas may require a delivery charge. To see if your area is affected, click the provided link or contact our customer service team, who will gladly assist you. We pride ourselves on offering high-quality products at competitive prices. Our free delivery service is one way we aim to make our customers’ lives easier and more affordable. Let us know if you have further questions; we’ll gladly help!

We offer free delivery through a third-party curbside delivery service. We understand that fast delivery is essential to our customers, so we ensure delivery within 48 hours of purchase. Please note that to qualify for the 48-hour delivery service, orders must be placed before 3 pm.
We pride ourselves on providing reliable and efficient delivery services to our customers. Our delivery partner works hard to ensure your order is delivered safely and on time.
In addition, we understand that unforeseen circumstances can arise. If there are any delays with your delivery, rest assured that our team will do everything possible to keep you informed and up to date on the status of your order.
Thank you for choosing contemporary paving online for your home improvement needs. We appreciate your business and look forward to providing excellent customer service, including prompt and dependable delivery.

At Contemporary paving online, we offer a reliable and efficient palletised delivery service using a trusted third-party company. This ensures that your goods are safely transported to your desired location in a timely manner. For deliveries that are closer in proximity, we use our own fleet of trucks to ensure a faster and more personalised service.

Additionally, we offer the option of a Moffett offload service for those who require it, but this comes at an extra cost. This service is particularly useful for deliveries that don’t want curbside delivery and need it placed in a specific location. We encourage you to contact our friendly and knowledgeable customer service team to learn more about the cost of our Moffett offload service.

We aim to provide you with a hassle-free delivery experience and the peace of mind that your goods are in safe and in capable hands. If you have any further questions about how our delivery process works, please don’t hesitate to reach out to us, and we’ll be more than happy to assist you.